There are four lessons per month. If the month has a fifth week, it will be treated as a break week, unless there is a scheduled replacement or extra class.
一个月共上四堂课，若该月有第五个星期，则该周为休息周，除非老师另行安排补课或加课
Yes, playback recordings are provided for every lesson, with no extra request or charges needed.
是的，每堂课皆会提供课堂回播，无需额外申请或付费
Make-up lessons will be arranged for public holidays and announced via the WhatsApp group
如遇特定节日，课程将安排补课，并通过 WhatsApp 群组通知
Yes, if a class is cancelled, a replacement will be arranged. Details will be announced in the WhatsApp group.
会的，若有临时取消的课程，中心将安排补课，并通过WhatsApp群组公布时间与方式
Yes. Students may catch up via playback at their convenience, but are expected to follow through with all lessons.
可以。学生可根据个人时间安排观看回播，并确保每堂课内容皆有跟进学习
Student may purchase the following options for catch-up:
学生可选择以下配套进行补课：
Please inform our admin of the months you wish to purchase 请向助理说明所需月份
Yes, we offer trial lessons in the form of recorded class replays. Students may access past lesson recordings via Google Drive to experience our teaching style and classroom environment, without disrupting the quality and flow of ongoing classes.
To request trail access, please contract our customer service team and provide a valid Gmail address for viewing authorisation.
可以，本中心提供课堂回放试课。学生可通过Google Drive观看过往课堂录影，真实体验课堂内容与教学方式，而不影响现有课程的品质与秩序。
如有需索取试课回放，请联系客服并提供有效的Gmail账号，以便开通观看权限。
To support effective learning, we kindly ask parents to:
为了确保学生取得最佳学习成果，老师鼓励家长：
Inform the admin in advance and complete the class playback before the next lesson to stay on track
请提前通知助理，并于下一堂课前完成课堂回播，以免落下进度
Online bank transfer (Giro not accepted due to slow processing)
线上银行转账（不接受 GIRO，处理时间慢影响对账）
Yes. If you require an official receipt, please request it from our customer service team.
可以，如需官方收据，可直接向客服索取。
Uploaded within an hour after class. No request needed.
课程结束后约一小时内上传，可立即点击观看，无需申请
To ensure video quality, the replay for classes ending at 10:00 PM will be uploaded on the following working day during office hours, within 24 hours.
为了确保影片品质，晚上 10 点结束的课堂，其回放会在隔天上班时间内上传，并保证于 24 小时内完成。
本中心保留对课堂回放上传时效的最终解释权。 The center reserves the right of final interpretation regarding the replay upload timeline.
We provide playback to support students in:
为提升学习效率，我们主动提供回播功能以达以下目标：
Yes. The following options are available (required workbook purchase)：
可以，以下为可选配套（需搭配刷题本）：
Important: You are purchasing playback access, not video files or permanent ownership.
Access is only valid during the paid period and within the stated validity (until 31st Dec for general courses; until SPM ends for F5). Once payment stops or the students withdraws, all playback access will be revoked.
注意：购买的是「回播观看权限」，而非视频文件或永久拥有权。
学生仅可在付费期间与观看期限内（一般至12月31日；F5至SPM考试结束）使用。一旦退出课程或停止缴费，所有回播仅限立即终止。
Playback is an additional benefit exclusively for active students.
Once you withdraw or stop payment, all playback access will be revoked immediately, and related content will removed.
课堂回播为课程的附加福利，仅限在籍学生使用。
一旦退出课程或停止缴费，所有回播仅限将立即终止，相关资料也会同步移除。 Playback is strictly view-only. Downloading, recording, or redistribution is prohibited and may lead to legal action 课堂回播仅供在线平台观看，禁止下载、录屏或外传。侵犯版权将依法追究法律责任
